Facebook shares under pressure following release of leaked whistleblower documents

 



The Facebook Papers, a series of articles published by a consortium of 17 U.S. news outlets beginning on Friday, shed new light on the company's thinking behind its actions leading up to the Capitol insurrection on Jan. 6 and its ability to fend of hate speech in languages outside of English.

Facebook shares were slightly negative in premarket trading Monday morning after the news outlets published their stories based on the leaked documents. The company is also scheduled to report quarterly earnings after markets close on Monday.


The documents were provided to the news outlets by Frances Haugen, a former Facebook employee who took tens of thousands of pages of internal research with her before she left. She's since provided those documents to Congress and the Securities and Exchange Commission, seeking whistleblower status.

"At the heart of these stories is a premise which is false," a Facebook spokesperson said in a statement in response to the flood of reporting. "Yes, we're a business and we make profit, but the idea that we do so at the expense of people's safety or wellbeing misunderstands where our own commercial interests lie. The truth is we've invested $13 billion and have over 40,000 people to do one job: keep people safe on Facebook."

Here are some of the major themes the Facebook Papers have explored so far

January 6

The documents revealed frustration among Facebook's ranks about the company's ability to get the spread of potential inciting content under control.

"Haven't we had enough time to figure out how to manage discourse without enabling violence?" an employee wrote on an internal message board during the riot outside the U.S. Capitol on Jan. 6, according to the AP. "We've been fueling this fire for a long time and we shouldn't be surprised it's now out of control."


India

Other reports show that some Facebook employees were dismayed by the company's handling of misinformation in India, believing leadership made decisions to avoid angering the Indian government.

Hate speech concerns in the region were amplified by similar language barrier issues as in the Middle East. According to the AP, Facebook added hate speech classifiers in Hindi and Bengali in 2018 and 2020, respectively.

One researcher who set up an account as a user in India in 2019 found that by following Facebook's algorithm recommendations, they saw "more images of dead people in the past three weeks than I've seen in my entire life total," in the News Feed, according to The New York Times.

A Facebook spokesperson told the Times that hate speech against marginalized groups in India and elsewhere has been growing, and its "committed to updating our policies as hate speech evolves online."

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